Privacy Policy | treasuredresses.com

We take protecting your identity and the personal information you share with us seriously. Please read it carefully.

At treasuredresses.com, we respect our customers. We understand your privacy concerns, so we publish this policy to inform you of what personal information we collect, how we use it, your choices regarding our use of it, and how you can access it.

In this document, “Website” refers to all our online properties and domains, including our application. For more information about the Terms of Use for this Website, please visit our legal page on treasuredresses.com.

Summary of Our Privacy Policy

Protecting your privacy is a priority for us. This summary highlights key points of our full policy below.

1. What personal information do we collect?

Personal information means any information relating to a natural person that allows identification, directly or indirectly. We may collect:

  • Contact details
  • Identity information
  • Commercial information
  • Employment information
  • Financial information
  • Login credentials
  • Technical information
  • Customer communications
  • Loyalty program information
  • Video surveillance data

2. Why do we collect, use, and share your personal information?

We collect, use, and share your personal information with your consent, unless otherwise permitted or required by law, for purposes including:

  • To allow you to make a purchase, return, or exchange
  • To manage account creation and your account
  • To respond to your requests and communicate information
  • To support marketing and advertising efforts
  • To manage loyalty program membership
  • To develop and improve products and services
  • To improve website performance and content
  • To recruit employees
  • To prevent or detect crime and protect our business and website
  • For any other purpose with your consent

3. With whom do we share your personal information?

To achieve the purposes above, we may share your personal information with third parties, including:

  • Our service providers (e.g., payment, hosting, logistics)
  • Legal authorities (where required by law)

4. What are your rights regarding your personal information?

You have important rights, subject to legal exceptions, including:

  • Accessing and correcting your personal information
  • Withdrawing your consent
  • Filing a complaint with appropriate authorities

5. How to contact us

You may contact our Privacy Officer using the contact form on our website at treasuredresses.com.

Full Privacy Policy

We attach great importance to protecting your personal information. At treasuredresses.com, we respect and understand your privacy concerns.

In this document, “Website” refers to all our online properties and domains, including our app. For more information about our Website’s terms of use, please see our legal terms page on treasuredresses.com.

Please review this policy before providing personal information, using the Website or our services, or creating an account. If you do not agree, do not provide personal information, use the Website or our services, or create an account.

This policy is divided into the following sections:

  • What personal information do we collect?
  • How do we collect your personal information?
  • Why do we collect your personal information?
  • Your consent
  • With whom do we share your personal information?
  • Cross-border transfers
  • Protecting your personal information
  • How long do we keep your personal information?
  • Your rights
  • Use of platforms and social networks
  • Children’s privacy
  • Changes to our privacy policy
  • How to contact us

1. WHAT PERSONAL INFORMATION DO WE COLLECT?

Personal information means any information relating to a natural person that allows identification, directly or indirectly. It does not include anonymized information.

We may collect categories including:

  • Contact details: mailing address, email address.
  • Identity information: first name, last name, customer number.
  • Commercial information: purchase history, product preferences, return information.
  • Employment information: job title, workplace, application details (CV, cover letter).
  • Financial information: payment card number, billing information, payment history.
  • Login credentials: username, password, security questions.
  • Technical information: IP address, device type, browsing data (cookies, logs).
  • Customer communications: emails exchanged with customer service.
  • Loyalty program information: membership ID and points balance.
  • Video surveillance: images or videos captured in stores.

2. HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

(A) Direct interactions
You may provide personal information when you:

  • Make a purchase or return online
  • Create an account or use online services
  • Contact customer service
  • Participate in a contest, promotion, or survey
  • Apply for a job

(B) Indirect interactions
We may receive personal information from third parties you have previously provided information to, in accordance with their privacy policies (e.g., from marketing platforms, background check providers, payment processors for fraud prevention).

(C) Automated technologies or interactions
As you interact with our Website, we automatically collect technical data using cookies, pixels, server logs, and similar technologies.

A cookie is a tiny data element our Website sends to your browser, which may be stored on your hard drive to recognize you when you return. We use cookies on pages where you log in or that are customizable. If you have registered, cookies help us identify you and may be necessary to provide requested products or services. Cookies may also help us personalize our Website. You may set your browser to notify you when you receive a cookie. If you do not accept cookies, you may not be able to use all features. Our Website may also use “tracer tags” or “web beacons” to understand which pages you visit, helping us optimize the Website.

We use remarketing tracking cookies. This means we may show ads to you across the Internet based on past visits to our Website. You may opt out of automated collection for tailored advertising by visiting consumer opt-out pages for online behavioral advertising and editing your ad preferences.

If you prefer not to be recognized when you visit our Website, you can use an incognito browser window. You can also clear your browser history.

3. WHY DO WE COLLECT YOUR PERSONAL INFORMATION?

We collect and use your personal information for the purposes listed in the summary above, as well as for any other purpose authorized or required by law, or with your consent.

4. YOUR CONSENT

We will only collect, use, and disclose your personal information with your consent, except where permitted or required by law.

Your consent may be express or implied, depending on the circumstances and sensitivity. You will be asked to expressly consent to any particularly sensitive collection. In other cases, consent may be implied (e.g., when you respond to a satisfaction survey).

See Section 9 (Your rights) for information about withdrawing consent.

5. WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

(A) Service Providers
We may share personal information with third parties who provide services on our behalf, such as payment processing, website hosting, email transmission, contest organization, or advertising analysis. We require recipients to keep your information secure and process it only for intended purposes.

(B) Business transactions
We may be involved in a sale or transfer of part or all of our business. In such a transaction, we may disclose your personal information to the acquiring entity and its representatives, requiring them to protect its confidentiality as required by law.

(C) Law enforcement or governmental authorities
We may disclose personal information to investigate actual or potential fraud, violations of law, regulations, website terms, or agreements, and to protect rights, property, or safety of treasuredresses.com, its customers, or partners.

6. CROSS-BORDER DATA TRANSFERS

By providing us with your personal information, you agree it may be transferred and stored in other territories. These jurisdictions may have privacy laws less strict than your own. Your personal information may also be accessible to competent authorities in those jurisdictions. When we make such transfers, we comply with our legal obligations to protect your personal information.

7. PROTECTING YOUR PERSONAL INFORMATION

We take protection seriously and implement reasonable physical, technical, and administrative measures against unauthorized access, use, or disclosure. Access is limited to authorized employees and service providers who need it for intended purposes. However, no internet transmission is completely secure.

8. HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

We retain personal information only as long as necessary for the purposes collected, or as required to comply with legal obligations or document retention policies. This period may vary. When no longer required, we securely destroy, delete, or anonymize it. In certain circumstances, we may anonymize information for legitimate purposes, and it may be used indefinitely without further notice.

9. YOUR RIGHTS

You have the following rights regarding your personal information, subject to exceptions.

(A) Your right of access
Upon written request, subject to exceptions, we will inform you of the existence, use, and disclosure of your personal information and provide a copy. Please send access requests using the contact details below. We try to respond within a reasonable period. If your request is complex or numerous, we will notify you. For additional copies, we may charge a reasonable fee.

(B) Your right of rectification
If your personal information is inaccurate or incomplete, you have the right to have it corrected.

(C) Your right to withdraw consent
You may withdraw consent at any time. This will not affect the legality of processing before withdrawal. If you withdraw consent, we may not be able to provide certain products or services. We will inform you if this is the case. You may unsubscribe from marketing communications using the link included in every marketing email or by contacting our Privacy Officer.

(D) Your right to file a complaint
You have the right to file a complaint with an appropriate privacy regulatory authority. However, we would appreciate the opportunity to address your concerns first.

10. USE OF PLATFORMS AND SOCIAL NETWORKS

We encourage you to review privacy options and settings on social media platforms to understand your choices about sharing information with us. You can update your preferences accordingly.

11. CHILDREN’S PRIVACY

Our site is not designed for children. We do not knowingly collect personal information about children under a certain age. If we learn you are under that age, we will delete your registration information. If you are under that age and wish to make a purchase, please ask a parent to place the order for you.

12. CHANGES TO OUR PRIVACY POLICY

This policy may be updated periodically. The revised policy will be posted on the website. We will process your personal information in accordance with the policy in effect at the time of collection. If changes are made, we will post a modified version on treasuredresses.com.

13. HOW TO CONTACT US

You may contact us at any time using the contact form on treasuredresses.com if you have questions or comments about this privacy policy, wish to exercise any rights, or have a complaint. Please direct your inquiry to our Privacy Officer.